Business from technology

Simulation model estimates the added value of services

Customer: Metso Automation

Challenge: Understanding and communicating the value of provided maintenance services to the client.

Solution: System dynamic model for estimating the added value of maintenance services, and acting as a communication tool between Metso and its customers.

 

 

Key benefits:

• Better understanding of customer’s business and added value of services.
• Comparison of different kind of industrial services and their added value.
• Formulation of robust policies by locating critical areas of service systems.
• Improved pricing and value propositions.