Simulation model estimates the added value of services
Customer: Metso Automation
Challenge: Understanding and communicating the value of provided maintenance services to the client.
Solution: System dynamic model for estimating the added value of maintenance services, and acting as a communication tool between Metso and its customers.
- Better understanding of customer’s business and added value of services.
- Comparison of different kind of industrial services and their added value.
- Formulation of robust policies by locating critical areas of service systems.
- Improved pricing and value propositions.
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