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Simulation model estimates the added value of services

Customer: Metso Automation

Challenge: Understanding and communicating the value of provided maintenance services to the client.

Solution: System dynamic model for estimating the added value of maintenance services, and acting as a communication tool between Metso and its customers.

 

 

Key benefits:

  • Better understanding of customer’s business and added value of services.
  • Comparison of different kind of industrial services and their added value.
  • Formulation of robust policies by locating critical areas of service systems.
  • Improved pricing and value propositions.


Additional information

Tero Jokinen
Research Scientist
+358 20 722 4935

Additional information

Tero Jokinen
Research Scientist
+358 20 722 4935