VTT’s usability laboratory is a cosy, spacious environment that creates for the users an image of an everyday living space instead of a laboratory. The laboratory can be used for usability tests and focus group evaluations. The usability laboratory has a home-like research room and an observation room. The rooms are separated by a one-way mirror shaped like a window. The users carry out test tasks in the research room, and the observers work in a separate observation room. In a typical usability test session, one researcher is conducting the test with the user and another researcher is observing the test. Also representatives of our customers welcome to observe the tests of their products.
The research room is equipped with several video cameras and microphones embedded on the roof. This facilitates recording the test sessions in details on video without disturbing the test user. In the recordings video material from several cameras can be mixed, e.g. screen view and the usage situation. Our video equipment is fully digitalized facilitating easy analysis of the results.
VTT’s usability laboratory is located in Tampere. We also have a mobile version of the laboratory, with which we can organise usability tests in customer premises.
Usability tests are an integral part of a human-centred design process. The earlier a usability problem is identified, the easier it is to fix. In human-centred design of a product or service, usability tests should be organised several times during the design process. The product can be tested with scenarios, visualisations, user interface prototypes and finally with product prototypes. In addition icons and terminology can be tested separately.
Senior Research Scientist
+358 20 722 3323