Move from radical service strategies to real business
In the global business environment, innovation occurs at a tremendous pace. At the same time, companies want to increase cost efficiency and improve existing solutions. In order to tackle these challenges, in many industries companies are developing service business, organization and management practices, and networked production. By combining our expertise in business development, production economics, company networks, technology and new production methods, VTT is able to help clients meet customer needs in creating groundbreaking products, improving production methods and timelines, as well as a host of industrial services. You can count on VTT for collaboration from new business design right through to development and implementation.
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Technology foresight and roadmaps
See the future and make use of technology to lead and innovate! We give our customers the ability to manage future trends and challenges. VTT’s business and technology foresight services can help you to identify technological breakthroughs and new business potential, and to base your strategic planning on long-term trends. VTT has the ability and expertise to offer multi-level foresight services for a wide variety of customer-specific needs, such as creating technology and business roadmaps and modelling scenarios.
Value-based service business development
Offering after-sales service is becoming an increasingly important source of revenue for product manufacturers. VTT helps to ensure that a customer value orientation is successfully adopted. We bring a new, customer-centric perspective on strategy and operations to clients interested in expanding the service business side of their manufacturing operations. We can help you to discover new income sources within existing customer services, as well as entirely new service concepts. VTT has a long history of developing industrial services with leading companies, ranging from business concept design to business process development and implementation.
Systemic development of service processes
The value in service processes is co-created by the supplier, the customer and the rest of the value chain. Hence, development of service processes needs to be systemic. It must take place in collaboration with the customer and involve an understanding of the customer’s business, processes and activities. VTT helps clients with service process development and implementation with the latest tools and methods.
Strategy development for SMEs
VTT combines its wide business and technology knowhow when supporting SMEs all the way from developing new strategies and business models to the development of the most complex and modern products and services. We can also help SMEs in finding joint company projects and funding options to decrease risk and costs.