CAWP is a method for defining what good practice is in a particular context
and for assessing and explaining it so that practical development can be
guided. The method is intended for co-operative use of human factor
researchers or ergonomists and practitioners, such as human resource experts
or development engineers, managers and inspectors.
This method aims to enhance the system productivity and safety in such a way
that also the workers’ wellbeing increases and efficiency is promoted further.
The logic is that recognition of the real current work demands and
understanding of the current state of the practices guides the development
activities into a direction in which the resources and competences match
better the demands, which in turn promotes the workers’ wellbeing and their
ability to do their work well.
CAWP uses three main concepts: core task, working practice and expert
identity. The concept of core task refers to the essential content of a
particular work or activity. It means the objectivities and outcome-critical
content of work or an activity that should be taken into account by the actors
in their working. The core task comprises the demands that should be met in
order to achieve the efficiency of the entire socio-technical system in the
current societal and economical environment. Working practices are defined as
a person’s or a group’s learned way of coping with the different demands of
the core task by operating and conceptualising the object of work,
co-operating with others and constructing expert identity. The expert identity
concept has been developed for defining emotional-energetic demands of the
work and thus also for capturing issues related to wellbeing. It aims at
explaining and promoting the competence, self-confidence and the experienced
responsibility development needed to cope with the very demanding situations
at work, such as process disturbances in safety critical domains or uneventful
situations challenging the motivation of the workers (See also Nuutinen 2006).
Nuutinen, M. (2005). Contextual assessment of working practices in changing
work. International Journal of Industrial Ergonomics, 35(10), 905-930.