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MOSAIC - Management of complex integrated care systems by simulation and gaming


Communication and coordination problems between different social and health care organisations have been found to endanger safety, quality and efficiency of care. Integration of activities between different organisations is considered a necessity. Yet, current approaches for doing this have proved too simplistic.

Mosaic project enhances the quality, safety and efficiency of integrated care systems by bringing in ideas and concepts from organisational complexity thinking. A prototype of a playful simulation tool to support the embedding of these ideas and concepts will be developed in the project.