Communication and coordination problems between different social and health
care organisations have been found to endanger safety, quality and efficiency
of care. Integration of activities between different organisations is
considered a necessity. Yet, current approaches for doing this have proved too
Mosaic project enhances the quality, safety and efficiency of integrated care
systems by bringing in ideas and concepts from organisational complexity
thinking. A prototype of a playful simulation tool to support the embedding of
these ideas and concepts will be developed in the project.